Terms and Conditions

Terms & Conditions

Southern Sands Printing Co.

These Terms & Conditions (“Agreement”) govern all quotations, invoices, orders, and services provided by Southern Sands Printing Co. (“Company”). By submitting an order, approving artwork, authorizing production, or remitting payment, the customer (“Customer”) agrees to be bound by this Agreement.

1. Orders, Proofs & Authorization

All orders must be accompanied by written approval of artwork, proofs, mockups, quantities, garment types, colors, and specifications. Approval may be given electronically, by signature, or by written confirmation.

Once approval is provided and production begins, all orders are final. No changes, cancellations, chargebacks, or refunds are permitted after production has commenced.

2. Payment Terms & Late Fees

2.1 Standard Customers (Non–Net 30)

Payment is due in full upon receipt of invoice. Production will not begin until payment has cleared.

2.2 Net 30 Customers

Approved Net 30 Customers agree that all invoices are due and payable within thirty (30) days of the invoice date.

Any unpaid balance shall accrue interest at the rate of 1.5% per month (18% per annum) or, if lower, the maximum rate permitted by Alabama law, from the due date until paid in full.

2.3 Collection Costs

Customer agrees to pay all reasonable costs incurred by Southern Sands Printing Co. in enforcing this Agreement, including but not limited to court costs, collection agency fees, and attorneys’ fees, to the fullest extent permitted by law.

3. Net 30 Credit Application & Revocation

Net 30 payment terms are extended solely at the discretion of Southern Sands Printing Co. and require approval through a completed credit application or written authorization.

Southern Sands Printing Co. reserves the right to:

  • Deny credit for any reason

  • Reduce credit limits

  • Revoke Net 30 terms at any time

  • Require immediate payment or advance deposits

Revocation of credit may occur without notice if Customer becomes delinquent, insolvent, or fails to comply with this Agreement.

4. Pricing, Deposits & Taxes

Unless otherwise agreed in writing:

  • Full payment is required prior to production, or

  • A deposit (typically 50%) may be required, with the balance due prior to delivery or pickup.

Prices do not include applicable sales tax, shipping, freight, or handling unless expressly stated. All quotations are valid for a limited period and subject to change.

5. Intellectual Property & Design Ownership

All custom artwork, designs, proofs, mockups, layouts, separations, embroidery digitizing, films, screens, and production materials created by Southern Sands Printing Co. remain the exclusive intellectual property of Southern Sands Printing Co. unless expressly transferred by written agreement.

Acceptance of an invoice or proposal does not grant ownership, licensing, or usage rights. Unauthorized reproduction, reuse, resale, or third-party production is strictly prohibited.

6. Artwork Release & Buyout

Ownership or production rights may be transferred only through:

  1. A separate written agreement, and

  2. Payment of a design release or buyout fee established by Southern Sands Printing Co.

No rights are implied without express written authorization.

7. Customer-Supplied Content & Indemnification

Customer represents and warrants that it owns or has legal authorization to use all supplied artwork, logos, trademarks, and content.

Customer agrees to indemnify, defend, and hold harmless Southern Sands Printing Co. from any claims, damages, liabilities, or expenses arising from the use of Customer-supplied materials.

8. Proofing Responsibility & Production Disclaimer

Customer bears sole responsibility for final proof approval. Southern Sands Printing Co. is not liable for:

  • Spelling, grammatical, or typographical errors

  • Incorrect fonts, layouts, or positioning

  • File setup issues, bleeds, or overprints

  • Color shifts due to RGB-to-CMYK conversion or substrate variation

9. Color Accuracy

Due to the nature of printing and garment manufacturing, exact color matching is not guaranteed. Reasonable color variation shall not constitute a defect.

10. Overruns & Underruns

A production variance of ±10% is considered acceptable industry standard. Final invoicing will reflect actual quantities produced.

11. Delivery, Shipping & Risk of Loss

Delivery dates are estimates only. Southern Sands Printing Co. is not responsible for delays caused by events beyond its control, including acts of God, supply shortages, or carrier delays.

Risk of loss transfers to Customer upon shipment or pickup.

12. Returns, Claims & Limitation of Liability

All goods are custom-produced and non-returnable.

Claims for defects or damage must be submitted within five (5) business days of receipt. Southern Sands Printing Co.’s liability is limited, at its discretion, to repair, replacement, or credit of the defective portion of the order. Under no circumstances shall liability exceed the amount paid for the affected goods.

13. Storage of Production Materials

Screens, films, digitized files, and related materials may be destroyed after order completion unless a written storage agreement and fee are in place. Southern Sands Printing Co. assumes no obligation to retain materials.

14. Samples & Marketing Use

Southern Sands Printing Co. may photograph and display completed work for portfolios, marketing, and promotional use unless Customer provides written objection prior to production.

15. Right to Refuse Service

Southern Sands Printing Co. reserves the right, at its sole discretion and for any lawful reason, to refuse, cancel, or discontinue service or production at any time prior to or during performance of services.

This includes, but is not limited to, orders that:

  • Violate applicable laws or regulations

  • Infringe or allegedly infringe intellectual property rights

  • Contain defamatory, obscene, hateful, or otherwise objectionable content

  • Pose reputational, operational, or legal risk to Southern Sands Printing Co.

In the event service is refused or cancelled prior to production, any amounts paid for unperformed services shall be refunded. If production has commenced, Customer remains responsible for all costs incurred up to the point of cancellation.

16. Governing Law & Venue

This Agreement shall be governed by the laws of the State of Alabama, without regard to conflict-of-law principles. Exclusive venue for any action arising hereunder shall be in the state or federal courts located in Baldwin County, Alabama, and Customer consents to such jurisdiction.

17. Entire Agreement & Severability

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect.

18. Acceptance

By placing an order, approving artwork, or submitting payment, Customer acknowledges that it has read, understands, and agrees to these Terms & Conditions and that all purchases are made for business purposes.